I. How to Determine the Professionalism of an Indonesian Freight Forwarder?

When selecting an Indonesian freight forwarder, the following key factors should be prioritized:

• Customs clearanceProficiency testing
  • Please provide customs clearance cases for the ports of Batam/Jakarta/Surabaya in Indonesia from the past six months.
  • Please confirm whether you have a locally registered customs clearance agent (PPJK-certified company).
• Document Processing Standards
  • Check whether the issuance of BL/AWB complies with Indonesia Customs' 2025 electronic requirements.
  • Please confirm whether SNI certification and other mandatory Indonesian product standard documents can be processed.
• Risk control measures
  • Inquire about the demurrage guarantee solution (the average demurrage fee at Jakarta Port has reached $85/day).
  • Understand the special declaration process for anti-dumping goods.

2. What are the policy updates for Indonesian Customs in 2025?

According to Indonesian Ministry of Finance Regulation No. 12/PMK.04/2025:

• All imported goods must submit HS CODE pre-confirmation through the INATRADE system.
• Textile products require additional UV protection label certification.
• Food contact materials are required to have a BPOM registration number.
• For the import of second-hand mechanical equipment, a certificate of original service life must be provided.

Third,The Maritimeandair transportWhich method is more cost-effective?

1 x 20GPThe containerTaking (28CBM) as an example for comparison:

• Shipping cost(Shanghai - Jakarta)
  • 運費：$850-$1200（含EBS、CICAdditional fees) is
  • Transit Time: 12-18 days (Direct Shipping) / 22-28 days (Transshipment)
  • Suitable for conventional goods with a value <$20,000.
• Air freight cost(Pudong-Soekarno-Hatta)
  • Shipping Cost: $4.5-$6.2/kg (including fuel surcharge)
  • Delivery time: 3-5 days (including customs clearance)
  • Suitable for urgent replenishment or high-value electronic products

IV. What Hidden Costs Are Included in Indonesian Freight Charges?

Please note in addition to the base shipping cost:

• Port Construction Fee (HBA): $25/TEU
• Anti-dumping deposit (specific categories): 5%-175% of the cargo value.
• Night Operation Surcharge: $45 per ticket (Jakarta Port operations between 22:00-06:00)
• Halal certification transfer fee: $80-150 (non-certified warehouse transfer)

V. How to Avoid Cargo Detention in Indonesia?

Common Reasons for Detention in the Past Three Years and Corresponding Measures:

• Problema del documento
  • The commercial invoice does not indicate the product description in Indonesian.
  • The certificate of origin has not been apostilled.
• Physical inspection
  • Ensure that the outer packaging is printed with warning labels in Indonesian.
  • Chemical products must be accompanied by an Indonesian version of the MSDS.
• Tax dispute
  • It is recommended to prepay a 10% tariff deposit.
  • Please request the freight forwarder to provide the customs duty calculation breakdown.

6. How to Quickly Handle Customs Clearance Issues?

It is recommended to establish a three-tier emergency response mechanism:

• General question: The freight forwarder's local customs clearance team will resolve the issue within 72 hours.
• Controversial issue: Applying for customs review (requires a $200 deposit)
• Legal Dispute: Contact the Indonesian ATA Carnet Guarantee Chamber of Commerce