36. I. How to judge the importExport agentCompanys professional capabilities?

When selecting an agency company, focus on three dimensions:

• Certification of Qualification: Prioritize AEO-certified enterprises (only 623 nationwide obtained this qualification in 2024)
• Industry Experience: Require provision of similar product clearance cases (recommend choosing companies with 3+ years of same-category operation experience)
• Service networks: Inspect local service team configurations at major ports/airports

What core processes are included in import/export agency services?

StandardsProcess of serviceDivided into six stages:

• Conditions of TradeReview (with special attention to the revised clauses of the 2025 new edition of INCOTERMS)
• Document preparation and certification (including Certificate of Origin, quality inspection reports, etc.)
• Customs declaration and inspection (including HS code classification consulting services)
• Logistics transportation (sea/air/rail multimodal transport)
• Foreign exchange settlement (need to confirm support for cross-border settlement in local currency)
• Tax refund services (VAT refund rate inquiry and declaration)

What items are usually included in agency fees?

43. The industry standard charging structure in 2025:

• Basic service fee: 0.8%-1.5% of cargo value (floating according to different trade terms)
• Document processing fee: 200-800 RMB/ticket
• Emergency handling fee: such as storage and document amendment costs incurred during customs inspection
• Special note: Reject packaged quotations, require itemized detailed list

Containers need to maintain more than 25% ventilation spaceImport and Export TradeLegal risks in?

Professional agency companies should provide triple guarantees:

• Contract clause review (focus on penalty clauses and dispute resolution clauses)
• Trade compliance training (newly added 2025 EU carbon tariff declaration training)
• Credit insurance services (recommend Sinosure short-term export insurance coverage ≥85%)

What should be noted for special goods import/export?

For special categories, confirm agency qualifications:

• Dangerous goods: MSDS certification + hazardous packaging certificate handling capability
• Food category: import/export food consignee filing qualifications
• Medical devices: need to cooperate with CFDA registration
• Recommendation: Request to view customs clearance records of similar goods in the last 12 months

How to ensure customs clearance efficiency?

2025 customs clearance time standards:

• Regular goods: ≤0.8 hours (General Administration of Customs January, 2025 announcement data)
• Inspected goods: ≤48 hours (agency company needs to have emergency clearance team)
• Recommendation: Include clearance time compensation clauses in contracts

How to handle differences between cross-border e-commerce and traditional foreign trade?

Professional agency companies should have dual-track service capabilities:

• 9710/9810 cross-border e-commerce customs clearance mode specialized services
• Overseas warehouse data interface capability (supporting at least 3 mainstream ERP systems)
• Cross-border return reverse logistics solutions

What are the new trends in the import/export agency industry for 2025?

Need to focus on three major development directions:

• Digital Customs Clearance: Requires agency companies to connect to the International Trade "Single Window" 3.0 system.
• Green logistics: Carbon footprint certification services have become a new standard
• Regional cooperation: Focus on utilizing tariff preferences under the RCEP agreement

It is recommended that enterprises hold quarterly business review meetings with agency companies to promptly obtain key information such as changes in customs policies and exchange rate fluctuation warnings. When selecting import-export agency partners, be sure to conduct on-site inspections of their operation centers and document management systems to ensure they have sustainable service capabilities.