I. to enterExport agentWhat core services does the company mainly provide?

Professional import and export agency companies provideEnd-to-End Trade Solutions, specifically including:

• Customs declaration and clearance services
  • HS Code Classification and Declaration
  • Application for import and export licenses
  • Tariff calculation and payment
• Logistics coordination and management
  • Selection of international transportation methods
  • Special transportation of dangerous goods
  • Multimodal transport connection
• Processing of trade documents
  • Letter of credit review
  • Certificate of Origin
  • ATA Carnet application

II. What are the advantages of choosing an agency company over operating by oneself?

According to the 2024 data of the General Administration of Customs, the average customs clearance time of enterprises using professional agencies is shortened by 37%. The specific advantages are reflected in:

• Avoid compliance risks: Professionally handle import and export restrictions on sensitive product categories.
• Reduce operating costs: Centralized procurement of logistics services can obtain preferential rates.
• Improve operation efficiency: The processing time for a single shipment of goods is reduced by more than 50%.
• Respond to emergencies: Quick response after the implementation of the new RCEP regulations in 2025.

III. How to judge whether an agency company is professional and reliable?

Proposal to passThe four-dimensional assessment systemCarry out screening:

• Qualification verification: Check customs AEO certification and international freight forwarding qualifications.
• Industry experience: Require the provision of operation cases of similar products.
• Service Network: Whether it covers major import and export ports
• Risk Control System: Check cargo insurance and dispute handling mechanisms

IV. How are import and export agency fees calculated?

In 2025, the industry generally adoptsCombined Pricing Model:

• Basic Service Fee: Charged at 0.5% - 1.2% of the cargo value
• Special Service Surcharge:
  • 15 - 20% surcharge for cold chain transportation
  • 30 - 50% surcharge for dangerous goods handling
• Success - based Payment Items:Export tax refundThe agent charges 3 - 5% of the tax refund amount

V. What can an agency company do when encountering a customs inspection?

Of a professional agency companyFull - process emergency handlingThe Commodity Code on the Customs Declaration Form Does Not Match the Product Name on the Invoice

• Pre - event prevention: Reduce the inspection probability through pre - declaration review
• In - event response: Arrive at the scene within 2 hours to cooperate with the inspection
• Post - event follow - up: Professional administrative reconsideration for disputed declarations

VI. Do small and medium - sized enterprises need agency services?

According to the 2024 survey of import and export enterprises, the proportion of enterprises with an annual export volume of less than $5 million using agents reached 82% because:

• Save labor costs: No need to build a self - owned customs declaration team
• Enjoy economies of scale: Share the advantageous shipping space of the agency company
• Avoid capital risks: Services such as advance payment of customs duties

VII. What are the innovations in agency services in the era of digital trade?

In 2025, leading agency companies have achieved:

• Intelligent customs declaration system: AI automatically identifies classification differences
• Blockchain documents: Real - time verification of cross - border electronic documents
• Visual tracking: GPS + temperature monitoring of cargo dynamics

VIII. What legal risks should be noted when choosing an agency company?

Pay special attention to the followingCompliance key points:

• Clarify the nature of the agency: Distinguish between direct agency and indirect agency
• Review the scope of authorization: Pay special attention to the special requirements of the transit country
• Agree on the division of responsibilities: It is recommended to purchase professional liability insurance