Is considered regular?Export agentIs the brand trustworthy?

When selecting import/export agency brands, it is recommended to focus on evaluating the following core elements:

• Customs AA Class Certified Enterprise: Latest 2025 data shows only 12% of agency companies nationwide have obtained this qualification, representing the highest customs clearance credit rating
• Global service network coverage: Excellent brands have branches in major trading countries, with DHL Global Forwarding being a typical example with operations in 60 countries
• Professional trade compliance teamShould be equipped with a professional service team possessing qualifications such as AEO certification experts and classification specialists

How to evaluate the service capabilities of agency brands?

Recommended to evaluate through the 'three-look' assessment system:

• Check service response speed
  • Customs documentsProcessing efficiency (top-performing companies can issue documents within 2 hours)
  • Emergency mechanisms for exceptional situations (e.g., a leading brand maintained 98% customs clearance rate during the pandemic)
• Check industry-specific solutions
  • Medical device category requires FDA certification experience
  • Chemical products require mastery of GHS labeling standards
• Check digitalization level
  • Whether real-time customs clearance tracking system is provided
  • Electronic document exchange capability (such as supporting EDIFACT standard)

How to choose between emerging agency brands and traditional giants?

Recommend selection based on company size:

• Small and medium-sized enterprises
  • Priority given to regional specialized agents (e.g. Yangtze River Delta textile agents)
  • Focus on customized service capability (minimum handling volume requirement per shipment)
• Large multinational enterprises
  • Choose brands with global single window service capability
  • Key evaluation of trade compliance management systems (such as C-TPAT anti-terrorism certification)

What are the fundamental reasons for large differences in agency fees?

2025 industry data shows that formal agency fee structures include:

• Basic Service Costs(accounting for 40-60%):
  • Document preparation: 200-800 RMB/shipment
  • customs clearanceInspection declaration: 300-1500 RMB/item
• Risk surcharge(20-35%):
  • Classification dispute reserve
  • Origin verification reserve
• Value Added Services(15-25%):
  • Commercial compliance advice
  • Customs system integration

What are the common misconceptions when selecting agency brands?

• Blind faith in low-price services: In 2024 customs seizure cases of irregular declarations, 65% involved low-price agents
• Neglecting regional characteristics: Different port supervision priorities (e.g. Shenzhen focuses on electronics, Ningbo on bulk commodities)
• Lack of dynamic evaluation: It is recommended to review agents KPI achievement rates quarterly, including core metrics such as customs clearance time efficiency and error rates