
How to judgeExport agentIs the company professional and reliable?
Customs inspection basis:Export agentThe following qualifications need to be verified:
- AEO-certified enterprise: Customs advanced certification enterprises can reduce clearance time by more than 30%
- Business coverage scope: By 2025, major global ports must have customs clearance capabilities
- Industry cases: Require export records of similar goods (e.g., chemical products require MSDS handling experience)
- Digital capabilities: Must support EDI electronic data exchange and real-time cargo tracking systems
What potential risks are there when entrusting goods to an agency company?
According to the latest 2025 data from the World Customs Organization, common risks include:
- Document errors leading to cargo detention (accounting forcustoms clearance43% of issues)
- Disputes over cargo damage claims during transportation
- Missing transportation qualifications for special cargo (such as lithium batteries)
- Financial risks caused by exchange rate fluctuations
It is recommended to require the agency company to issueError compensation agreementand purchase sufficient transportation insurance.
Are there hidden fee traps in agency costs?
The 2025 industry regulations require that the cost list must include:
- Basic service fees (customs declaration, booking space, etc.)
- Government fees (such as port construction fees)
- Unexpected additional fees (inspection and storage fee calculation standards)
- Exchange rate settlement mechanism (it is recommended to use foreign exchange locking services)
Typical case: A company incurred an additional 37% over budget due to not agreeing on inspection waiting fees.
How do export agencies handle complex trade compliance issues?
Professional agency companies should possess:
- A real-time updated global trade policy database
- Experts in free trade agreement origin certification such as RCEP
- Anti-money laundering (AML) and export control (ECCN) review systems
- Special business processing capabilities such as dual-header customs declaration
What emergency measures do agency companies have in case of unexpected situations?
When verifying emergency plans, attention should be paid to:
- Customs inspection rapid response mechanism (arrival within 2 hours)
- Backup space guarantee clauses
- Multimodal transport alternatives (such as China-Europe Railway backup)
- 24/7 multilingual customer service
A mechanical and electrical equipment company completed the adjustment of its transfer plan within 48 hours due to a strike at the destination port.
What legal details should be paid attention to for long-term cooperation?
It is recommended to specify in the contract:
- Data confidentiality clauses (including customer information and customs declaration data)
- Quantified service standard indicators (such as customs declaration accuracy rate ≥99.5%)
- Definition of breach of contract (including compensation for information leakage)
- Data handover procedures upon contract termination
Special attention should be paid to the new electronic evidence validity clause in the International Trade Service Contract Law effective in 2025.