I.Export agentWhat specific problems can it solve for enterprises?

In international trade practice, professionalExport agentMainly undertakes three core functions:

• Customs Clearance Compliance Management
  • Handling HS Code Classification Disputes (The 2025 New Edition of the Harmonized System Has Been Implemented)
  • Responding to changes in rules of origin (especially the new requirements after the full implementation of RCEP)
  • Management of AEO certification maintenance and other customs credit system construction
• 32. Control of port demurrage (can be reduced by more than 30%)
  • Integrate multimodal transportation resources such as ocean shipping, air freight, and China-Europe Railway Express
  • Handling unexpected issues at the destination port (such as the EU carbon tariff declaration newly introduced in 2025)
  • 15. ManagementCross-border e-commerceLogistics and Overseas Warehouse Collaboration
• Risk control system
  • Establish a trade compliance audit mechanism
  • Handling international trade disputes (including the application of the latest INCOTERMS?2025 rules)
  • Management of Exchange Rate Fluctuation Hedging Solutions

II. What kind of enterprises need export agency services the most?

According to the latest survey data from the General Administration of Customs in 2025, the following four types of enterprises have the highest return on investment in using professional agency services:

• Small and medium - sized enterprises with an annual export value of less than 20 million: It can save approximately 35% of operating costs
• Enterprises expanding into emerging markets: especially in regions with volatile policies such as Africa and Southeast Asia
• Enterprises involving special regulatory commodities: Such as medical devices, chemicals, etc.
• Cross-border e-commerce transformation enterprises: Practical Operation of Regulatory Codes such as 9710/9810

III. What is the essential difference between professional export agents and ordinary freight forwarders?

The international trade in services market showed a明顯分化趨勢 in 2025:

• Differences in service depth:
  • Ordinary freight forwarders mainly handle transportation documents.
  • Professional agents provide full-chain trade solutions
• Risk tolerance:
  • Professional agents are equipped with comprehensive Errors and Omissions Insurance.
  • Possess a practical case library for handling customs inspections (such as the experience in handling Sino-US tariff disputes in 2023)
• The digital capacity:
  • Real-time connection to the Single Window 3.0 system
  • Apply blockchain traceability technology

IV. How to judge the cost-effectiveness of proxy services?

It is suggested to evaluate service value from three dimensions:

• hidden cost control: Avoid unexpected expenses such as demurrage charges and amendment fees
• Improved timeliness: such as shortening customs clearance time through pre-classification
• Opportunity Cost Conversion: Allocate the saved human resources to core businesses

The actual case of a baby products export enterprise shows that after using professional agents:

• The EU CE certification approval cycle has been shortened from 8 weeks to 3 weeks.
• The transportation cost of China-Europe Railway Express has decreased by 22%
• The customs inspection rate has dropped to 1/3 of the industry average.

V. What are the new trends in export agency services in 2025?

• ESG compliance services: Responding to the EU Carbon Border Adjustment Mechanism (CBAM)
• Digital Trade Services: Handling foreign exchange controls related to digital currency settlement
• Regionalized Customization Service: Adaptation to Special Rules for CPTPP Member States

A notable industry trend is that major ports have fully implemented electronic cargo manifests starting from January 2025, making the EDI system integration capability of professional agents a basic service threshold.