
How to Confirmcustoms clearanceWhether the Agency Company Has Legal Qualifications?
When selecting a customs declaration agency, foreign trade enterprises must verify the following qualification documents:
- Customs registration certificate(Valid until 2027)
- AEO Advanced Certification qualification certified by China Customs Brokers Association
- Record - filing certificate of international freight forwarder
- Liability Division Clauses in the Agency Agreement
It is recommended to verify the qualifications through the "Enterprise Credit Information Publicity System" on the official website of the General Administration of Customs. In 2024, we assisted a medical device company in identifying three agencies with forged qualifications, thereby preventing significant financial losses.
What Steps Are Included in the Specific Operation Process of Import/Export Customs Declaration Agency?
Standard customs declaration agency service process consists of three stages:
- Preliminary preparation
- Product classification and HS code confirmation
- Preparation of declaration elements checklist
- Pre-review of regulatory documents
- Declaration stage
- Import process: Bill exchange → Inspection declaration → Customs declaration → Tax payment → Inspection → Release
- Export process: Booking → Container loading → Inspection declaration → Customs declaration → Ship loading
- Follow-up management
- Customs declaration document archiving (retention period of at least 5 years)
- Tax verification and tax refund application
What Items Are Included in Customs Declaration Agency Service Fees?
The 2025 industry standard fee structure typically includes:
- Basic customs declaration service fee (500-2,000 RMB per declaration)
- Expedited declaration surcharge
- Special supervision site operation fees
- Document translation certification fee
- Customs pre-classification service fee
Please note that some unscrupulous agents may conceal the following fees: late declaration fee sharing, exception handling fees, and secondary amendment fees. It is recommended to clearly specify the "lump-sum fee" clause in the contract.
What Can an Agency Company Do When Facing Customs Clearance Delays?
Professional agency companies should possess the following emergency response capabilities:
- Initiate customs communication mechanism within 1 hour
- Complete supplementary material preparation within 3 hours
- Adopt the "advance declaration" + "two-step declaration" combined strategy
- Coordinate disputes between local customs and port customs
After the General Administration of Customs implemented the "Intelligent Clearance" system in 2025, the standard customs declaration processing time has been reduced to 2 hours for imports and 0.5 hours for exports. However, complex cases involving anti-dumping measures, classification disputes, and similar issues still require professional handling.
How to Avoid Compliance Risks Caused by Agency Errors?
We recommend implementing three safeguard measures:
- Prevented PreventionRequire the agency to purchase professional liability insurance (coverage not less than 5 million RMB)
- Process Monitoring: Check the declaration progress in real time through the Customs "Single Window".
- Following afterwardsEstablish a customs declaration error rate assessment mechanism (industry excellence level ≤0.5%)
Customs declaration agencies can assist withExport tax refundAnnouncement No. 38 of the State Taxation Administration in 2025 clearly states that:
High-quality agency companies can provide full-chain services:
- Preparation of customs declaration tax refund documents (fully digitalized by 2025)
- Matching VAT invoice information
- Preparation of export tax refund filing documents
- Pre-audit of tax refund declaration data
Please note that the "Domestic Source of Goods" declared in the customs declaration form must be completely consistent with the input invoice, as this is a key focus of tax inspection in 2025.
How to Choose a Customs Declaration Agency for Special Commodities?
Select specialized services based on product characteristics:
- Dangerous goods: Requires agent to possess hazardous chemicals transportation qualification
- Food/Pharmaceuticals: Requires familiarity with CIQ declaration and overseas registration
- Artwork: Needs experience in handling cultural relics department approvals
- Lithium battery: Must provide UN38.3 test report
What Are the Key Evaluation Indicators for Selecting a Customs Declaration Agency?
Recommended assessment from five dimensions:
- Port service network coverage (key ports must have self-operated outlets)
- Customs system intelligence level (whether it supports API data integration)
- Professional team configuration (at least 3 senior customs brokers)
- Major client service cases (annual handling volume of 5,000+ shipments preferred)
- Emergency response time (7×24 hour duty system)
How Will 2025 Customs New Policies Affect Customs Declaration Agencies?
Three Policy Changes in This Year Requiring Special Attention:
- The new Customs Advanced Certification Standard adds data security management requirements
- Cross-border e-commerce B2B export single transaction limit relaxed to 100,000 yuan
- RCEP origin declaration system expanded to all member countries
Professional agency companies should promptly update declaration systems. We have provided 12 free policy interpretation training sessions for cooperative clients.
How to Verify the Actual Operation Capability of a Customs Declaration Agency?
It is recommended to adopt the "three checks and three verifications" method:
- Check customs AEO certification level (priority given to advanced certified enterprises)
- Review customs system demonstration (whether it has intelligent classification and risk warning functions)
- Verify authenticity of service cases (require desensitized customs declaration samples)
- Review emergency drill records (contingency plans for pandemics, strikes, etc.)
- Check client renewal rate (quality agents should have renewal rates above 85%)
- Review industry association rankings (top 50 in China Customs Brokers Association annual evaluation)