What is the core value of import and export freight forwarding?

In essence, a freight forwarder for import and export is the “l(fā)ogistics butler” of international trade, and its core value is reflected in three aspects:Professional resource integration(Carrier coordination with shipping lines/airlines/trucking fleets),Commercial compliance guarantees(HS code classification / Certificate of Origin / License processing),Risk control ability(Demurrage Alert / Cargo Loss Recovery / Emergency Response). Taking the 2023 Red Sea crisis as an example, professional agents adjusted routing plans in real time, saving clients an average of 15% in additional transport costs.

How to Choose a Freight Forwarder That Fits Your Company’s Needs?

It is recommended to evaluate suppliers across five dimensions:

• Professional Matching Degree:
  • Special cargo handling capabilities (dangerous goods / cold chain / oversized cargo)
  • Dedicated route service coverage (e.g., China-Europe Railway Express)
• Digitalization level: 76% of global freight forwarders had achieved end-to-end shipment visibility by 2025
• Compliance Records: Check the AEO certification status with customs over the past three years
• Cost transparency: Request to provide 36 items including BAF/YAS/ECRS, etc.Additional feesDetailed list
• Emergency response: Testing communication efficiency under holiday/time-zone differences

What hidden costs are included in freight forwarding fees?

In addition to the basic freight (ocean/air) quotation, special attention must be paid to three categories of hidden costs:

• Government fees: China Port Construction Fee (abolished), U.S. HMF (0.125% of cargo value)
• Environment Add-On: IMO2020 Low-Sulfur Fuel Surcharge (LSF)
• Operating incidental charges:
• The containerDemurrage and Detention Charges (DEM/DET)
• Security deposit for unclaimed cargo at destination port (common on South America/Africa routes)

How can I effectively protect my rights when cargo damage or delays occur?

It is recommended to adopt a four-step response strategy:

• Instant evidence collection: Require the shipping company to issueSea Protestdocuments
• Insurance Linkage: Notify the cargo insurance underwriter within 24 hours
• Liability definition: Determining the carrier's liability based on the bill of lading terms (e.g., COGSA clauses)
• Loss Calculation: Includes loss of expected profits (a complete trade contract must be provided)

What new changes will the freight forwarding industry see in 2025?

Focus on three key regulatory trends:

• The European UnionThe carbon tariffs(CBAM): Full implementation of carbon emission reporting for the transportation sector in 2025
• Uyghur Forced Labor Prevention Act (UFLPA): Transportation of Xinjiang cotton requires the provision of a complete supply-chain audit documentation
• China Customs "Smart Declaration": A declared HS code error rate exceeding 5% will trigger a focused audit.

Which is more cost-effective: self-operated logistics or third-party fulfillment?

As shown by the cost model comparison:Annual export volume is below USD 2 millionChoosing an agency can save enterprises 28% in operating costs. Key considerations include:

• Cost of training in-house customs declarers (approx. 18-month cycle)
• Destination port agency network development costs
• Annual maintenance fee for the freight information system (minimum: RMB 300,000)