enteredExport agentWhat core services can be provided to enterprises?

Professional ImportExport agentServices include the following core modules:

• Customs process managementClassification by HS code.customs clearanceDocument preparation to electronic port data declaration
• Document compliance processing: Including the preparation of 36 types of trade documents such as proforma invoices, packing lists, and certificates of origin
• Optimization of logistics programs: Recommend the best EXW/FOB/DDP terms based on cargo characteristicsConditions of Tradecombination
• Tax compliance services: VAT declaration,Export tax refund(The current average tax refund cycle has been shortened to 45 days)
• Risk management system: Predict and avoid technical trade barriers in destination countries (such as the new EPR regulations to be implemented by the EU in 2025)

Do small and medium-sized enterprises need import/export agency services?

According to 2024 General Administration of Customs data, SMEs using professional agencies saw a 62% improvement in customs clearance efficiency. The following situations recommend entrusting an agency:

• Enterprises with annual export value below 50 million RMB
• Involving special regulated goods (medical devices, chemicals, etc.)
• Enterprises entering new markets for the first time
  • For example, differentiated tariff policies in ASEAN countries
  • Halal certification requirements in Middle Eastern regions

How do import/export agents handle sudden customs inspections?

Professional agencies crisis management processes include:

• Real-time monitoring system: Early warning for 98% of routine inspections
• Emergency response mechanism: Complete document review and supplementation within 2 hours
• Localized service network: On-site coordinators at all 54 direct customs offices nationwide
• Case: A photovoltaic enterprise facing anti-dumping investigation in Europe had its agency complete a price undertaking proposal within 3 days

How to respond to 2025 cross-border e-commerce new regulations?

For upcoming cross-border e-commerce regulatory reforms, professional agencies provide:

• Overseas warehouse filing services (differential processing based on 1210/9810 regulatory codes)
• ERP system modification: Integration with GACCs cross-border single window
• Compliance solutions:
  • EU DAC7 tax information exchange compliance
  • US INFORM Consumers Act response

How to identify high-quality import/export agency service providers?

Key considerations when selecting service providers:

• Qualification documents: AEO-certified enterprises preferred (currently only 623 nationwide)
• Service cases: Provide same-industry service cases
• Technical capability: Possess intelligent customs declaration system (e.g. AI classification system)
• Risk control system: Purchase sufficient cargo insurance (recommended no less than 110% of cargo value)

What items are included in the agency fees? Are there any hidden costs?

Standard service quotation should include:

• Basic service fee: Document preparation, system usage fee
• Government charges: Customs inspection fee, port charges, etc. reimbursed at actual cost
• Special Attention:
  • Destination port fees (e.g. Brazils SISCOSER system access fee)
  • Special period surcharges (peak season port congestion surcharge)

What agency services are needed for the transformation of traditional foreign trade enterprises?

Essential digital transformation service modules:

• ERP system integration: Enable automatic transmission of customs data
• Intelligent declaration system: Automatically generate over 20 declaration elements
• Supply chain visualization: Real-time cargo tracking (accuracy up to 98%)
• Case: A garment enterprise reduced customs clearance time from 72 hours to 8 hours through agency system

How do import and export agencies protect clients business confidentiality?

Formal agency confidentiality measures include:

• Signing NDA (covering 12 categories including customer information and transaction prices)
• Encrypted data transmission: Using SM4 encryption algorithm certified by State Cryptography Administration
• Hierarchical permission management: Three-level access control for sensitive information
• Physical isolation measures: Independent deployment of customer servers