1. What risks do SMEs face when handling import and export on their own?

According to data released by the General Administration of Customs in 2024, independentcustoms clearanceThe error rate in corporate filings is 3.2 times that of agency firms. The main risks include:

• Document compliance risks: Misclassification of HS codes may result in tariff differences ranging from 10% to 100%.
• Risk of logistics going out of control: The newly implemented container-tracking policy for 2025 mandates end-to-end visual monitoring.
• Policy lag risk: RCEP member states update more than 200 tariff reduction provisions annually

II. Can an agency really reduce costs?

Taking mechanical products with an export value of USD 1 million as an example, agency services can reduce overall costs by 18%-25%:

• Transportation Cost Optimization: Leveraging Economies of Scale to Secure Contract Rates with Shipping Lines
• Customs Cost Control:
  • Avoid late-payment penalties arising from classification errors (daily interest of 0.05%)
  • Declare and enjoy correctlyExport tax refundDifference

3. How does the agency handle sudden customs inspections?

The emergency response mechanism of professional agents comprises three core components:

• Pre-inspection system: Anticipate over 90% of inspection risks based on historical data
• On-site coordination: Average response time for on-site personnel < 2 hours
• Supplementary Materials: The electronic system can complete the full set of document corrections within 4 hours.

4. What can an agent do when the goods are detained by customs?

The 2025 edition of the Customs “Procedures for Handling Inspection Anomalies,” now in effect, stipulates:

• Submit the complete appeal materials within 72 hours
• Provide trade traceability documents that comply with AEO certification standards
• Coordinate a third-party inspection agency to issue a compliance certificate

V. How does the agency ensure the safety of funds?

The fund supervision system of a legitimate agency enterprise includes:

• The tax withholding and remittance system of the Customs Single Window
• Trade receivables management under Sinosure coverage
• Payment Guarantee Mechanism for Tripartite Escrow Bank Accounts

VI. In which situations must you find a way in?Export agent?

According to our service data, the following three categories of enterprise needs are growing the fastest:

• Cross-border e-commerce enterprises (required to handle supervision codes 9810/9710)
• Special-qualified products (medical devices, hazardous chemicals)
• Multilateral transshipment trade (third-party certificate of origin required)

VII. How should an agency select a logistics partner?

Our supplier evaluation model encompasses six key dimensions:

• Port operation timeliness (loading/unloading deviation <2 hours)
• Exception handling capability (peak-season space guarantee rate >95%)
• Digital Integration Level (EDI Data Connectivity)

8. What hidden value does the agency service fee include?

In addition to basic services, the value-added services provided by professional agents include:

• Trade Compliance Audit (covering 15 major export countries)
• Supply Chain Finance Solution (payment terms can be extended up to 180 days)
• Customs Health Diagnosis (Quarterly Risk Alert Report)