I. How to VerifyExport agentA Companys Legitimate Qualifications?

Judging an agency companys qualifications requires checking three dimensions:Basic Certificates(Business License, Customs Registration Certificate)Industry Certification(Member of China International Freight Forwarders Association, FIATA Registered Enterprise)Business Qualifications(Dangerous Goods Transport Permit, AEO Certification, etc.). Cross-verification is recommended through the following methods:

• Check enterprise registration information on the official website of the General Administration of Customs
• Request to review foreign exchange settlement records for the past 3 years
• Verify bank credit lines andInternational SettlementQualified

II. How to Identify Hidden Fee Traps?

It is recommended to require the agency to provide completeCost Breakdown List, with special attention to the following fee items prone to disputes:

• Calculation standards for destination port additional charges
• Exchange rate fluctuation compensation mechanism
  • 2025 latest requirement: Cross-border RMB settlement must specify the hedging period
• Specific service scope included in document processing fees

III. How to Evaluate an Agency Companys Service Coverage Capability?

professionallyExport agentMust possessThree-tier service network:

• Coverage rate of domestic port/airport operation points (recommended to exceed 80%)
• Qualification of destination country customs clearance partners (require provision of sample cooperation agreements)
• Special transportation mode handling capabilities (China-Europe Railway Express, cold chain transportation, etc.)

IV. How Does an Agency Company Ensure Goods Transportation Safety?

Four key elements to examine in risk control systems:

• Transport accident rate (industry average should be below 0.3%)
• Emergency response plan (including alternative transportation solutions and fast claims settlement process)
• Cargo insurance coverage (recommended insured amount not less than 130% of cargo value)
• Real-time tracking system integration capability (must support API data interface)

V. How to Judge an Agency Companys Industry Experience?

It is recommended to verify through three dimensions:

• Peer customer cases (require provision of at least 3 complete project reports)
• Customs team qualifications (proportion of personnel holdingcustoms clearancecertificates should exceed 60%)
• Special document handling experience (such as ATA Carnet, RCEP Certificate of Origin, etc.)

VI. What Key Points Should Be Noted in Contract Clauses?

Seven essential contract elements that must be specified:

• Liability division standards (refer to INCOTERMS 2025 version)
• Definition scope of force majeure (recommended to include sudden policy changes in destination countries)
• Dispute resolution mechanism (preferably choose clauses from China International Economic and Trade Arbitration Commission)
• Intellectual Property Guarantee Clause (especially for OEM product exports)

VII. How to Assess an Agency Companys Communication Efficiency?

Recommend verification through three tests:

• Emergency Response Test (simulating sudden customs inspection scenarios)
• Multilingual Support Capability (must provide services in at least English/Spanish/Russian)
• Digital Platform User Experience (requires demonstration of online booking, document transmission and other functions)

VIII. How to Effectively Protect Rights When Disputes Arise?

Recommend establishing a three-layer safeguard mechanism in advance:

• Require the agency company to pay performance bond (recommended no less than 10% of contract amount)
• Maintain complete communication records (including electronic evidence such as emails and chat logs)
• Regularly review operation logs (focus on checking legal documents like customs declarations and manifests)

By systematically evaluating these eight dimensions, enterprises can effectively screen out export agency partners with true professional capabilities. Before formal signing, it is recommended to require the agency company to provideCustomer Satisfaction Reports from the past three yearsandCustoms Credit Rating Records, and arrange on-site inspections of their operation sites and IT systems.