I. What specific services does full-process export agency include?

According toInternational Trade Agency Service Standards (2025 Edition), formal agency services should include:

• Trade compliance review (HS code classification, export control screening)
• End-to-end logistics solution design (including sea/air/rail multimodal transport)
• customs clearanceInspection declaration services (including electronic port system operation)
• Document preparation (commercial invoice, packing list, certificate of origin, etc.)
• Foreign exchange verification andExport tax refundAgency services
• Risk alerts (exchange rate fluctuations, trade barrier dynamics)

How to Choose ReliableExport agentThe company?

Proposal to passThree-dimensional evaluation systemScreening:

• Verification of Qualification:
  • CustomsAEOCertified enterprises (priority given to advanced certification)
  • 40. Member of the International Federation of Freight Forwarders Associations (FIATA)
• Practical capabilities:
  • Export cases of similar products in the past three years (requiring provision of desensitized contracts)
  • Special documentation handling experience (such as FDA certification, CE certification products)
• Risk control system:
  • Purchase professional liability insurance (coverage not less than USD 5 million)
  • Establish emergency response mechanism (72-hour problem resolution commitment)

Third,Export agentHow are fees calculated?

2025 industry standardModular billing mode:

• Basic service fee (0.6%-1.2% of cargo value, varies by product category)
• Special surcharge:
  • Hazardous materials handling surcharge (starting from USD 120/shipment)
  • Special supervision warehouse storage fee (USD 3.5/cubic meter/day)
• Success bonus (10%-15% share of saved freight/taxes)

IV. How do export agents handle trade disputes?

A professional agent should provideThree-level dispute resolution mechanism:

• First level: Initiate evidence preservation within 48 hours (including manifests, communication records, etc.)
• Second level: Introduce third-party inspection agencies (such as SGS, CCIC)
• Third level: Initiate international trade arbitration (preferably applying Singapore arbitration rules)

V. What are the key points for exporting to emerging markets?

TargetingThe RCEPMember countries and African markets:

• Tariff preference utilization (requiring agents familiar with cumulative rules of origin)
• Localized documentation requirements (such as Vietnams Form AJ import declaration)
• Special payment term handling (Ethiopias L/C + DP hybrid payment)
• Religious taboo product pre-screening (Halal certification for Middle East markets)

VI. How to verify an agency companys compliance capabilities?

It is recommended to require agency companies to provide:

• Customs credit management system screenshots (verifying no administrative penalty records)
• US OFAC screening system usage certificate
• Recent AEO certification review report (focus on information system items)
• Employee trade compliance training records (minimum 40 annual training hours)

VII. What are the special requirements for cross-border e-commerce export agency?

According to the new cross - border e - commerce supervision policy in 2025:

• Must support9710/9810 customs declaration modes
• Overseas warehouse data integration capability (minimum 3 major platform API interfaces)
• VAT deferral services (complying with EU real-time tax reporting requirements)
• Returned goods processing capability (meeting comprehensive bonded zone maintenance regulations)

VIII. How do export agents manage exchange rate risks?

A professional agent should provideTriple hedging solution:

• Basic solution: Forward exchange settlement locking (shared bank credit line)
• Enhanced solution: Foreign exchange option portfolio (for currencies with over 3% volatility)
• Innovative solution: Digital RMB cross-border settlement (exclusive for pilot enterprises)

IX. How to ensure agency service quality during special periods?

It is recommended to specify in the contract:

• Force majeure clause (refer toINCOTERMS?2025latest interpretation)
• Alternative transportation solutions reserve (minimum 3 backup routes)
• Emergency fund guarantee mechanism (establishing dedicated risk reserve)
• Digital emergency plan (including blockchain document notarization system)

X. What are the latest development trends in the export agency industry?

Three major transformations worth watching in 2025:

• Smart customs clearance system adoption (98% AI auto-classification accuracy)
• Carbon border tax response services (requiring product carbon footprint reports)
• Digital twin supply chain (real-time visual logistics tracking)
• ESG compliance consulting (covering EU CSRD disclosure requirements)