How to Choose ReliableExport agentThe company?

When selecting an agency company, three key qualifications must be verified:CustomsAEOCertified enterprise qualificationsandForeign exchange administration directory enterprise qualificationandOperation of the Single Window for International Trade. It is recommended to request the agency to provide HS code cases handled in the past three years, especially customs classification records related to your products. For example, a medical device exporter successfully avoided port detention losses caused by commodity classification errors by verifying the agencys past customs clearance records for category 9018.

Export agentWhat items are included in the costs?

The agency service fees in 2025 usually include:

• Basic service fee (document preparation,customs clearanceinspection application)
• Government fees (inspection fees, port construction fees)
• Value - added services:
  • Smart COO application
  • Cross-border payment digital solutions
  • RCEP tariff preference intelligent matching

Special attention should be paid to the 2025 General Administration of Customs new regulation requiring export declarations to include carbon footprint data, which some agencies have already incorporated into their basic services.

Will export agency affect a companys tax rebate progress?

Professional agencies can shorten tax rebate cycles to15 working days, which mainly depends on three capabilities:

• Whether real-time synchronization of customs declaration forms and VAT invoice information is possible
• Availability of direct connection channels to tax systems
• Experience in handling exceptional situations (such as the 2024 customs code adjustment dispute encountered by a photovoltaic enterprise)

It is recommended to request the agency to provide tax rebate efficiency statistics for the last 6 months.

Which agency model is suitable for small and medium-sized enterprises?

According to 2025 SME Administration research data:

• Annual export volume <5 million: Recommended to useFull-process hosting services
• 5-20 million: ChooseModular service packages(such as purchasing logistics monitoring module separately)
• >20 million: Recommended to establishDedicated service team + risk early warning system

An auto parts company reduced logistics costs by 18% and lowered customs error rate to 0.2% after adopting modular services.

How to prevent export payment collection risks?

Triple safeguard mechanism recommended for 2025:

• Purchase short-term export credit insurance from Sinosure
• Utilize agency companiesIntelligent risk control system(Integrating buyer credit data from 82 countries)
• AgreedMixed payment of TT and L/CMethod

A textile company successfully identified the latest financial crisis warning of a Bangladeshi buyer through an agency companys risk control system, avoiding $350,000 in bad debt losses.

What should special goods exports pay attention to?

Key agency considerations for three special product categories:

• Hazardous chemicals: Confirm the agency company possessesGHS standardCompliance Capacity
• Food products: Focus on verifyingFDA/USDA filing qualifications
• Lithium batteries: Must be equipped withUN38.3 test reportand transportation identification certificates

In 2024, a new energy company had an entire container of lithium batteries detained at a Dutch port due to an agency companys negligence in updating transportation documents, resulting in direct losses of €120,000.

Cross-border e-commerceWhat agency support is needed for transformation?

Cross-border e-commerce agency services in 2025 should include:

• Multi-platform order aggregation processing system
• Overseas warehouse intelligent distribution solutions
• Cross-border tax compliance services (especially EU DAC7 directive compliance)

A home furnishings company achieved automated order processing across 6 platforms including Amazon and Wayfair through ERP system integration with an agency company, improving operational efficiency by 40%.

How to deal with unexpected logistics delays?

Professional agency companies should possess four emergency response capabilities:

• Alternate port switching contingency plans
• Alternative transportation solution database
• Real-time shipping big data analysis
• Legal remedy channels (such as legal claims during the 2024 Red Sea crisis)

It is recommended to clearly specify in cooperation agreementsMinimum Service Level Agreement (SLA)with stipulated compensation clauses.