As an important global source of high-end home appliances, Japanese appliances are renowned for their excellent quality and advanced technology. However, the import process involves complex policies, regulations and technical standards. Below we analyze the core aspects of agent importation, including processes, documents, certifications, packaging labels and agent selection criteria.

Core process for agent-imported Japanese home appliances

Preliminary preparation and contract signing

Market Research: Analyze the target products market demand, competitive landscape, and price trends, optimize cost structure in conjunction with RCEP tariff reduction policies.

Signed Agreement: Clarify rights and responsibilities of both parties, including service fees, risk sharing, payment methods, etc., with emphasis on compensation mechanisms for customs clearance delays or cargo damage.

Logistics and customs clearance execution

Transportation Plan: Choose direct shipping from Japan or transshipment via Hong Kong (used machinery requires CCIC pre-shipment inspection in Hong Kong), prioritize matching customs clearance resources at major ports like Shanghai and Guangzhou.

Customs Declaration and Inspection:

• New Machinery: Submit CCC certification (for listed products) or exemption/out-of-catalog proof, energy efficiency label filing.
• Used Machinery: Process Import Used Mechanical and Electrical Products Filing and CCIC certificate, ensure equipment is not on prohibited import list (e.g., used pressure vessels, Freon-containing equipment).

Tax Payment and Release: Tariff rates typically 8%-10%, VAT 13%, some products eligible for RCEP origin tariff reduction (requires Certificate of Origin).

Domestic distribution and after-sales service

Warehouse Management: Select warehouses with constant temperature and humidity conditions to prevent damage to high-value appliances (e.g., precision air conditioners, premium refrigerators) due to environmental issues.

After-Sales Support: Agents must assist with returns/exchanges, quality complaints, provide installation guidance and spare parts supply.

Essential documents and certification system

Basic documents

• Trade contract, invoice, packing list, bill of lading (requires endorsement).
• Certificate of Origin (requires Japanese official certification), RCEP Certificate of Origin eligible for tariff preferences.
• Equipment technical parameters, nameplate photos, user manual (used machinery must indicate production year).

Special Permits and Certifications

CCC certification.:

• Listed products (e.g., air conditioners, refrigerators) require type testing, factory inspection, etc.
• Non-listed products may apply for third-party test reports or exemption certificates (e.g., for research, exhibitions).

Energy Efficiency LabelMust be registered on the China Energy Label website, submitting test reports and label samples.

Additional documents for used machinery and electronicsPre-shipment Inspection Certificate, equipment status declaration (including safety protection devices, electrical circuit test records).

Other Compliance Documents

• Automatic Import License (O Certificate): Issued by the Ministry of Commerce or local machinery and electronics offices, used machinery requires application 30 days in advance.
• IPPC mark for wooden packaging: Fumigation treatment certificate to avoid customs clearance delays due to packaging issues.

Packaging Marking and Technical Standard Requirements

Chinese Labeling Specifications

• Mandatory ContentProduct name, model, manufacturer name and address, rated voltage (220V), power, energy efficiency level.
• Prohibited actionsProhibited use of origin or variety names (e.g., Made in Japan must be used instead of Japanese Original), label size must ensure clarity for customs inspection.

Packaging Materials and Markings

• Wooden packagingIPPC mark must be applied, fumigation treatment temperature must reach above 56°C for 30 minutes.
• Shock protectionPrecision equipment (e.g., high-end washing machines, audio systems) recommended to use EPS foam or air column bags for filling to avoid transport vibrations.

Technical Standard Adaptation

• Voltage and plugsJapanese appliances mostly use 100V, confirm if they have built-in wide voltage modules (100-240V), plugs must comply with Chinese standards (Type A/I).
• Security certificationMust comply with GB 5226.1 mechanical and electrical safety standards.

Five Core Criteria for Agent Selection

Qualifications and Experience

• Basic QualificationsMust have International Freight Forwarding Qualification, no violation records, priority given to established agents in Shanghai, Guangzhou, etc.
• Industry ExperienceExperience in handling Japanese appliance import cases, familiar with China-Japan port connections and special certification processes.

Full-Chain Service Capability

• Overseas supportHas offices in Japan to coordinate pickup, pre-shipment inspection, booking, etc.
• Domestic resourcesLong-term cooperation with customs, commodity inspection, and logistics companies to shorten clearance time.

Risk Management Capability

• Valuation responsePrepare purchase contracts, payment records, etc., to respond to customs residual value assessment (50-70% for new machines).
• Dispute handlingProvide contingency plans such as return, repair, or destruction to mitigate risks from policy changes.

Technical and Compliance Support

• Certification agencyAssist with 3C certification, energy efficiency labeling, used machinery registration to avoid port delays due to missing documents.
• Policy interpretationMonitor RCEP tariff adjustments and energy efficiency standard updates in real-time, providing compliance advice.

Cost-Service Balance

• Transparent pricingClearly state agency fees, tariffs, logistics costs, etc., to avoid hidden charges.
• Value Added ServicesProviding one-stop services including foreign exchange settlement, warehousing and distribution, and after-sales management.

Finally, if you require agency services or further support in import trade, please feel free to contact us!